Disasters require people to do things they are not familiar with, and to do them in a fast- moving, high-pressure environment. Provide training to make sure employees are thoroughly familiar with what they are expected to do and why.

  • Hold training sessions on continuity and emergency plans.

  • Create quick response flip charts or checklists that can be understood at a glance.

  • Make sure everyone is comfortable with the training and that they understand what is expected of them.