There are often employees in an organization that are experts in specific areas. They may be the only ones who know how to complete specific tasks, or who have information about a specific part of your business. If those employees are not available after a disaster, it could impact your ability to do business effectively. Cross-training employees can avoid that situation. Make cross training part of your regular training program.

In your emergency plan, clearly identify who may need to trained to perform some of the following essential functions, such as, contract, check and purchase order authorization, human resource functions, etc.

Clearly establish rules, procedures, and limitations for when authority is delegated and who can implement these responsibilities. Make sure to incorporate laws and regulations, union contracts, define where authorities come from, and what are the specific guidelines imposed. Build and incorporate all of this into the training and include this information in your formal emergency response plan.